THANK YOU FOR SHOPPING AT ALERT7!
WE WANT TO ENSURE THAT YOU ARE COMPLETELY SATISFIED WITH YOUR PURCHASE. HOWEVER, IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR PURCHASE, WE’RE HERE TO HELP.
RETURNS
YOU HAVE 14 DAYS TO RETURN AN ITEM FROM THE DATE YOU RECEIVED IT. TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. YOUR ITEM MUST BE IN THE ORIGINAL PACKAGING, WITH ANY TAGS STILL ATTACHED.
REFUNDS
ONCE WE RECEIVE YOUR ITEM, WE WILL INSPECT IT AND NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL IMMEDIATELY NOTIFY YOU ON THE STATUS OF YOUR REFUND AFTER INSPECTING THE ITEM.
IF YOUR RETURN IS APPROVED, WE WILL INITIATE A REFUND TO YOUR ORIGINAL METHOD OF PAYMENT. YOU WILL RECEIVE THE CREDIT WITHIN A CERTAIN AMOUNT OF DAYS, DEPENDING ON YOUR CARD ISSUER’S POLICIES.
EXCHANGES
IF YOU WOULD LIKE TO EXCHANGE AN ITEM FOR A DIFFERENT SIZE OR COLOR, PLEASE CONTACT US WITHIN 14 DAYS OF RECEIVING YOUR ORDER. WE WILL DO OUR BEST TO ACCOMMODATE YOUR REQUEST, SUBJECT TO AVAILABILITY.
NON-RETURNABLE ITEMS
CERTAIN TYPES OF ITEMS CANNOT BE RETURNED, SUCH AS UNDERWEAR, SWIMWEAR, AND ITEMS MARKED AS FINAL SALE. PLEASE NOTE THAT CUSTOM-MADE OR PERSONALIZED ITEMS ARE ALSO NON-RETURNABLE.
SHIPPING
YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NONREFUNDABLE. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.
CONTACT US
IF YOU HAVE ANY QUESTIONS ON HOW TO RETURN YOUR ITEM TO US, CONTACT US AT INFO@ALERT7.LT.